How do I place an order?
What payment methods do you accept?
How much is the shipping cost. and how is it determined?
Do you ship internationally?
Why is the Bio-Mat safer than an electric blanket?
What is far infrared and how does it help me?
How do negative ions help me?
What is the Professionals discount?
Warranty, Returns and Refunds?
How do I use the Bio-Mat?
Is the Bio-Mat safe for Children?
Are there contraindications for using the Bio-Mat?
How do I care for the Bio-Mat?
Can I use extra padding or bedding with the Bio-Mat?
Can I sleep on the Bio-Mat all night?
What can Amethyst do for me?
Why do I need to drink Alkalized Water?
I have 220v electricity; can I order a 220v version?
How do I place an order?
When you are ready to order, click on the” Order Now”.
There is a price list with shopping fee schedule, and a form to fill
out. Please fill it out and email it back to us at: bio-matorders@biomatinternational.com
Or mail it to the address listed on the order form. Once we have received
notification of your order we will process your order and you will
receive an email receipt of your order, once the payment has been
authorized. Please note: No Tax added unless you are shipping to Canada.
What payment methods do you accept?
We accept Visa, MasterCard and American Express credit cards. We also
accept postal money orders.
Your credit card will be billed through Richway International.
How much is the shipping cost,
and how is it determined?
Shipping prices are product-based. When you select the product(s)
you wish to purchase, fill out the form. Standard shipping fees are
on the price list. Note: Shipping from Hawaii is usually twice this
much, however, Richway USA has generously cut the prices so as they
are not exorbitant. Each item has a separate fee, so add them together.
We will check your order, to verify your shipping total and order
confirmation. In the event of delays, every effort will be made to
contact you by phone or e-mail. If the delay is due to backorder,
you will receive notice and be given the choice to remain on backorder,
substitute to another item, or cancel your order.
We try to ship within 1-2 business days upon receipt of payment yet
shipping may take up to 14 days. We ship UPS, to physical addresses
only. This is for your protection, and to protect the product. A signature
will be required for delivery. This is in your best interest. We cannot
deliver to (PO Box) Postal Boxes.
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Do you ship internationally?
Yes. We ship internationally via FedEx. Additional fees will be added
to your order based on your location. Canada residents do not have
additional shipping charges, but must pay duty and import tax fees.
Guam, US Virgin Islands, Alaska, and Puerto Rico will add an additional
$20. Any countries other than stated above should be inquired about
per order. Please email bio-matinfo@biomatinternational.com for a
quote. In addition, a country tax (required) may be added to your
order by FedEx.
Why is the Bio-Mat safer than
an electric blanket?
An electric blanket emits harmful electromagnetic fields (EMF’s),
which have been linked to leukemia, cancer, heart problems, headaches,
fatigue, miscarriages and many other health concerns. The Bio-Mat
controller neutralizes EMF’s by converting AC waves into DC
waves. In addition, the Bio-Mat emits deep heating and restoring Far
Infrared Rays that penetrate deep into the body!
What is far infrared and how does
it help me?
Far infrared is part of the spectrum of light emanating form the sun.
It is not visible to the eye, but you feel it as heat penetrating
into your skin. Far Infrared Ray’s deep heat raises your body
temperature, stimulating your body’s immune system to flush
out toxins and repair unhealthy cells. For more information, see brochure
Far Infrared:
· Is a clean, safe natural therapy that gets results
· Is a powerful detoxifier
· Alkalizes the blood
· Has the potential to kill cancerous cells between 104 F and
122 F (settings high green to mid-gold on the controller)
· Increases blood circulation
· Reduces fatty acids in the tissues, often leading to weight
reduction
· Improves the autonomic functions of the nervous system
· Improves muscle tone and strength
· Penetrating warmth safely replaces heating pads and electric
blankets
· Promotes regeneration and fast healing
· Increases the level of oxygen in the cells
· Increases energy levels
· Reduces waste product from the cells
· Activates the water molecules in the body
· Reduces lactic acid build-up in the muscle tissue
· Releases toxins stored in the body
· Prevents bacterial growth
· Reduces body odors
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How do negative ions help me?
· purify blood (through the removal of free radicals)
· oxygenate the blood
· improve immune system function
· control and balance the automatic nervous system
· vitalization of cell metabolism
· Purifies the air (great for those who live in apartments,
or near freeways!)
· For more information, see brochure
Professionals Discount
When you order the Amethyst Biomat Professional, and you are a professional
in the medical field, a Dr. of Chiropractic, Massage Therapist, or
have been certified in any holistic health modality, you qualify for
a $100 discount. Please fax us a copy of your license or certification
or email a copy at bio-matinfo@biomatinternational.com
Order Acceptance
Your receipt of an electronic or other form of order confirmation
does not signify our acceptance of your order, nor does it constitute
confirmation of our offer to sell. Biomatinternational.com reserves
the right at any time after receipt of your order to accept or decline
your order for any reason.
Biomatinternational.com reserves the right at any time after receipt
of your order, without prior notice to you, to supply less than the
quantity you ordered of any item. All orders are subject to pre-approval
with an acceptable method of payment, as established by our credit
and fraud avoidance department. We may require additional verifications
or information before accepting any order.
Warranty, Returns and Refunds
The warranty term is 3 years. If there are any problems with the product,
our parent company Richway International will repair or exchange the
product. The complete warranty is included, but may require a small
fee to replace expensive parts after the first year. The manufacturers'
warranty covers repair or replacement of defective parts, subject
to the conditions set forth. Shipping charges are not refundable.
We do not pay for postage on returns. International customers are
responsible for duty taxes and shipping if order is refused.
If you are not satisfied with your purchase, you may return it for
exchange or refund (excluding shipping and handling charges) within
30 days subject to less refund depending on refund period.
In the case of returns or malfunction, call Richway International
Incorporated at: 1-808-589-2800 for a return authorization number
which you will be asked to write on the package. You will be given
a return address at that time. Items need to be shipped UPS.
All merchandise returned for a refund must be in original factory
condition, including all packaging materials, inserts and manuals,
warranty cards (not filled-out) and all accessories. Please do not
tape or write anything on the item! We will charge you for replacement
of damaged, altered, missing, written-on or taped-on contents or cartons.
We reserve the right to refuse any such returns.
Please pack the products into a shipping box with plenty of packing
material, and tape securely. You can use the original packaging, and
we highly recommend you keep the original box.
Refund period
1-7 days from date of delivery receive full 100% refund.
8-14 days from date of delivery receive 70% refund.
15-30 days from date of delivery receive 50% refund.
31 or more days from delivery date receive 0% refund.
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Privacy
Biomatinternational.com keeps your personal information private and
does not sell or give your information to any third parties unless
authorized.
Copyright
All material on this site may not be reproduced, distributed, or otherwise
used, except with the prior express permission of biomatinternational.com
All Rights Reserved.
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Bio-Mat Users
Guide
How do I use the Bio-Mat?
· For Maximum benefits, set at a temperature where you will
perspire within 20-30 minutes.
This should be a high gold or red setting.
· Please take care to drink a minimum of 8 glasses of pure
water per day.
· Always wear natural fibers and use natural fiber bedding,
as synthetics will block
the negative ions from entering your body.
· Set your timer on the Bio-Mat controller for the amount of
hours you plan on sleeping,
and set an alarm or chime for shorter session.
· Always drink 8-12 oz. of pure water before and after using
the Bio-Mat.
Can I sleep on the Bio-Mat all
night?
· For overnight sessions use only the lowest green settings.
· Always use a natural fiber pillow (or the Amethyst Pillow)
to be sure your head doesn’t overheat.
Note that the controller should be plugged in at your head,
rather than at your feet.
· Set your timer on the Bio-Mat controller for the amount of
hours you plan on sleeping,
and set an alarm or chime for shorter session.
Is the Bio-Mat safe for Children?
Thousands of children and pets use the bio-mat everyday! Always use
caution with Children and Pets, being sure they are properly hydrated
and safe around electrical equipment.
How do I care for the Bio-Mat?
· Keep liquids away from the Bio-Mat and the Controller
· Wash the covering blanket regularly
· Do not jump on the bio-mat
Are there contraindications
for using the Bio-Mat?
· Persons with Stage 3 or 4 Cancer are advised to use the Bio-Mat
mx with Jade and Tourmaline (see website for details)
Can I use extra padding or bedding
with the Bio-Mat?
· For added comfort, 100% cotton, wool or other natural padding
can be used on top of the Bio-Mat.
· Create a relaxing atmosphere, turning off phones and avoiding
distractions while using the Bio-Mat.
· ENJOY!
What can Amethyst do for me?
· Awakens your consciousness to life's spirituality
· Can help you understand and let go of anything that keeps
you attached to a condition that is not serving you.
· You attain wisdom by reminding every aspect of your being
of it’s inherent spiritual nature.
· Amethyst is the gemstone bearer of the purple ray.
· It can help you let go of all that is old and all that holds
you back - on every level and in every aspect of life
so that you may fully embrace your spiritual destiny.
· For more information, see brochure
Why do I need to drink Alkalized Water?
· Ionized water is a powerful liquid anti-oxidant that is easily
absorbed into the body.
The water neutralizes free radicals. Free radical damage causes
us to age faster, and is largely responsible
for many diseases including cancer.
· Ionized water is alkaline water, which maintains and balances
our body pH. A proper body pH 6.9~7.2 creates an
environment which deters bacteria, inflammation, and disease.
· The molecular structure is smaller than that of regular tap
water. Tap water clusters contain 5-6 molecules
opposed to the 10-13 molecules in ionized water. This small
size allows more hydration and better detoxification
· Our water ionizer is the perfect complement to all alternative
healing methods and stands on it’s own
as powerful tool to support ultimate health!
I have 220v electricity; can
I order a 220v version?
Yes, we can special order a 220v version for free! This may take an
extra 2-3 weeks. If you would like to special order a 220v version,
let us know by checking the special request area on the order form.
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